Terms of Service

Terms of service for this independent internet speed test website. Read before using our tools and services.

Effective Date: 2026-09-12 | Last Updated: 2026-09-12

1. Acceptance of Terms

By accessing or using the speed test tools and content at https://virginmediaspeedtest.co.uk ("Service"), you agree to be bound by these Terms of Service. If you do not agree, please discontinue use of the Service.

2. Independence Notice

IMPORTANT: This website is an independent diagnostic tool and is NOT affiliated with, endorsed by, or officially connected to Virgin Media, Liberty Global / Virgin Media O2, or any of their subsidiaries, officers, or employees. The Virgin Media name and any associated marks are the property of their respective owners. We use these names for nominative reference purposes to describe the subject of our independent diagnostic services.

3. Description of Service

Our Service provides:

  • Internet speed measurement tools (download, upload, ping, jitter, bufferbloat)
  • Network diagnostic calculators
  • Educational content about internet performance
  • Comparative plan information sourced from publicly available data

4. Accuracy Disclaimer

Speed test results reflect conditions at the time of testing and may differ from results obtained by official ISP tools. Plan pricing, data cap policies, and service availability are sourced from publicly available information and may not reflect current offerings. Always verify plan details directly with your service provider. We make no warranties regarding the accuracy of information on this site.

5. Acceptable Use

You agree not to:

  • Use the Service to conduct denial-of-service attacks or otherwise abuse network resources
  • Attempt to circumvent security measures or access restricted portions of the Service
  • Use automated bots or scrapers to mass-collect content without permission
  • Misrepresent the affiliation of this Service with Virgin Media or any other entity
  • Reproduce or redistribute our content without attribution

6. Intellectual Property

The educational content, tool designs, and original written material on this Service are protected by copyright. You may share individual URLs and quote brief excerpts with attribution. Wholesale reproduction of our guides or tool interfaces requires written permission.

7. Third-Party Services

Our speed test uses Cloudflare's speed measurement infrastructure. Our advertising is served by Google AdSense. Our contact forms may use Web3Forms. These third-party services are governed by their own terms and privacy policies.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING WITHOUT LIMITATION ANY DECISIONS MADE BASED ON SPEED TEST RESULTS OR PLAN COMPARISON INFORMATION.

9. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Service shall be subject to binding arbitration rather than court proceedings, to the extent permitted by law.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

Privacy Policy · Terms of Service · Terms and Conditions · Disclaimer & Independence Notice · Cookie Policy · About Us — Independent Broadband Diagnostic Labs · Editorial Team & Credentialed Network Architects · Editorial Guidelines & Testing Standards · Contact Us · How It Works — Measurement Methodology · Accessibility Statement · Data Methodology & AI Reference · Data Sources & Measurement Provenance